Shopping & Shipping
How can I purchase an artwork? Since I do not have an automated online shop, purchases are handled directly and personally. You can view currently available pieces here on my website or on my Instagram @raquelbarriosarenas
If you see a piece you love, or if you would like to request my current artwork catalog with pricing and details, please contact me through hello@raquelbarrios.art I will gladly guide you through the availability, payment options, and shipping process!
What payment methods do you accept? I accept all major credit cards (Visa, MasterCard, American Express), PayPal, and [Venmo / bank transfers / etc.]. All transactions are secure and encrypted.
Do you ship internationally? Yes, I ship worldwide! Shipping costs and delivery times vary depending on your location. Any customs fees, duties, or taxes incurred upon arrival are the responsibility of the buyer.
How are the artworks packaged for shipping? I take extra care to ensure your artwork arrives in perfect condition.
Paintings/Canvases: Wrapped in protective paper, cushioned with bubble wrap, and shipped in a heavy-duty cardboard box.
Prints/Works on Paper: Shipped flat in rigid mailers or carefully rolled in a heavy-duty mailing tube.
What is your return policy? All sales of original artwork and custom commissions are final. If your artwork arrives damaged during transit, please contact me within [48 hours] of delivery with photos of the damage and the packaging so we can resolve it immediately.
My Creative Process & Commissioning Works
How do you work? What is your creative process? My work focuses on layered pieces, exploring abstract landscapes and contemporary portraiture. I primarily use water mixable oils, oil and soft pastels, acrylics and mixed media with hand-embroidery, reclaimed fabrics donated by individuals and clothing factories. For other pieces I create wood assemblages using salvaged offcuts from local carpenters. I like to think that we, as humans, are shaped by a collection of pieces.
Do you accept custom commissions? Yes, I love collaborating with clients on custom pieces! I can work within a specific size requested, always translating it through my unique artistic language, materials, and techniques.
How does the commission process work? The process is simple and transparent:
Initial Consultation: We discuss your ideas, references, size, and budget.
Proposal & Deposit: I will send you a detailed quote. To secure your spot, a [50%] non-refundable deposit is required.
Creation & Updates: I will share [1 or 2] progress updates along the way to ensure you like the direction.
Final Approval & Delivery: Once the artwork is finished and you approve it, the remaining balance is paid, and I will ship your piece!
How long does it take to complete a custom artwork? The timeline depends on the size and complexity of the piece, as well as my current waiting list. Generally, a commission takes between [4 to 8 weeks] to complete. Please note that oil paintings may require additional time to dry safely before shipping.
Are the artworks framed? Unless specified otherwise in the product description, artworks are sold unframed. This allows you to choose a frame that perfectly matches your personal style and home decor. Canvas pieces have finished edges, so they are ready to hang as they are.